Our Commitment to GDPR
We are committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR).
This page outlines how we comply with GDPR requirements and explains your rights as a data subject.
Lawful Basis for Processing
We process your personal data only when we have a lawful basis to do so. The lawful bases we rely on include:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose
- Contract: When processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- Legal obligation: When we must process your data to comply with the law
- Legitimate interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override those interests
Your Rights Under GDPR
Right to Be Informed
You have the right to clear, transparent information about how we use your personal data. This is provided through our Privacy Policy and this GDPR page.
Right of Access
You have the right to request copies of your personal data. We will provide this information within one month of your request, free of charge.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain circumstances.
Right to Object
You have the right to object to our processing of your personal data under certain circumstances, particularly when we are processing data based on legitimate interests.
Rights Related to Automated Decision Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at [email protected]
When making a request, please provide:
- Your full name
- Email address associated with your data
- A clear description of the right you wish to exercise
- Any relevant details that will help us locate your information
We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you if this is necessary.
Data Protection Principles
We adhere to the following data protection principles required by GDPR:
- Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner
- Purpose limitation: We collect data for specified, explicit, and legitimate purposes
- Data minimization: We collect only data that is adequate, relevant, and limited to what is necessary
- Accuracy: We keep personal data accurate and up to date
- Storage limitation: We keep personal data only as long as necessary
- Integrity and confidentiality: We process data securely and protect against unauthorized or unlawful processing
- Accountability: We are responsible for demonstrating compliance with these principles
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.
ICO Contact Information:
Website: ico.org.uk
Telephone: 0303 123 1113
Contact Us
If you have questions about our GDPR compliance or wish to exercise your rights, please contact us at:
Email: [email protected]
Last updated: June 2026